EMERGENCY SERVICES

General Information

The American Citizen Services Unit provides emergency services to Americans in the event of death, arrest, illness, missing persons, destitution and other circumstances. However, the types of services provided are limited. For general information on the type of services that can be provided, please refer to the State Department's website for travelers.

A U.S. citizen needing emergency assistance can call the American Citizen Services Unit during normal business hours (8:30 a.m. to 5:30 p.m.) at +91-40-4033-8300, ext. 8441 or 8385 or 8406. Outside of normal business hours, the person should call +91-90-0060-4234 to speak with the “Duty Officer.” 

Callers in the United States can also call the U.S. Department of State's Office of Overseas Citizen Services toll free at 1-888-407-4747.

What Consular Officers Cannot Do

Consular officers cannot act as travel agents, banks, lawyers, bodyguards, investigators or law enforcement officers. Please do not expect them to find employment, get your residence or driving permits, act as interpreters, search for missing luggage, pay your bills or settle disputes with hotel managers.